Contact

Questions, corrections, or partnership enquiries — this form reaches us directly. We read everything, and corrections get priority.

What we can help with

• Corrections. If a price, a rule or a checklist item is wrong or out of date, tell us which page and we will fix it. This is the most useful mail we get.
• Something we have missed. If you hit a first-apartment problem none of our guides answered, that is a gap worth knowing about.
• Partnerships and press. Straightforward enquiries only, and please read our disclosure first so you know how we handle recommendations.

What we cannot help with

We are a guides site, not a letting agent, a landlord or a legal service. We cannot intervene in a dispute with a landlord, chase a deposit, or give advice on your specific tenancy — for that you need a tenancy service or a solicitor in your own area, because the rules differ by state and country. What we can do is explain how the process usually works: start with understanding your first lease or getting your deposit back.

Response time

A few days, usually. We are a small operation and we answer mail in batches, so if it takes a week it is not that we are ignoring you.